Resource Library

    Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

    June 16th, 2015
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    The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

    June 8th, 2015
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    The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

    July 11th, 2014
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    As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical...

    February 1st, 2012
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    The Problem ThedaCare selected its radiation oncology (rad-onc) department to kick off a systemw...

    October 8th, 2009
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